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Claims / Reimbursement Questions

Do I need to fill out a claim form if I visit a VSP Network Doctor?

There are no claim forms to complete when you see a VSP doctor. VSP network doctors contact VSP to verify your eligibility, plan coverage, and to obtain authorization for services. Upon completion of the appointment, the VSP network doctor submits the claim to VSP for processing and VSP pays the doctor directly.

How do I submit a claim for out-of-network reimbursement?

Not all VSP plans provide out-of-network benefits. Visit the "Benefits & Claims" section of vsp.com to see if your plan offers coverage for out-of-network providers. If your plan provides out-of-network benefits and you choose to see an out-of-network provider rather than a VSP Network Doctor, you will need to submit a claim to VSP for reimbursement.

Visit the "Benefits & Claims" section of vsp.com to submit a claim. Please submit your receipt with an itemized list of services and eyewear along with the out-of-network reimbursement form. We'll confirm whether or not you have out-of-network coverage. If so, VSP will reimburse you the allotted amount based on your benefits.

How long do I have to submit an out-of-network claim?

You typically have six months from the date of service to submit for reimbursement.

How long does it take for VSP to process claims?

Please allow up to 10 business days (plus mailing time to and from VSP) for us to process your reimbursement.

How can I learn about the status of my claim?

Please call VSP Member Services at (800) 877-7195.